Transforming Every Interaction with Exceptional Customer Experience Management

Antlere, a leading Customer Experience Management (CXM) platform, is specifically engineered to elevate decision intelligence by revolutionizing each interaction through Al-powered insights. 

Trusted by world's leading brands

Measuring Experiences

Harness the power of consolidated customer data to unlock valuable insights and deliver personalized experiences.

 

Survyed Completed
Analyzing Actionable Data

Optimize your decision-making process and achieve impactful outcomes through intelligent analysis. ​

Customer Satisfaction Score
Engaging for Better Relationships

Foster authentic connections and build lasting relationships with strategic and meaningful engagement approaches. ​

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Products & Solutions

Offering tailored XM solutions powered by deep insights to meet every customer’s need.

Smart Survey Software for Smarter Decision

A one-stop solution for dynamic survey creation, customized reporting, and seamless integration across multiple touchpoints.

An Ultimate Help Desk Software

A unified multi-channel solution for personalized customer experience management across all social media channels for seamless customer interaction. 

The Ultimate Help Desk Software​

Assist your teams in managing omni interactions across multiple channels, ensuring efficiency, transparency, and accountability.

Multichannel Integrations

Streamline communications consistently across all platforms

Visual Insight Dashboards

Transform data into insightful, actionable visuals.

Advanced Ticket Management

Log, track and address each customer query promptly.

Seamless API Integrations

Connect effortlessly for smooth system functionality.

Smart Survey Software for Smarter Decisions​

Start building smarter surveys with our survey software and gain a deeper understanding of your audience. 

Our customer experience platform provides you with complete flexibility to design surveys that cater to your specific needs.
Antlere SMART enables you to easily connect with your audience and collect the feedback you need.

Explore Smart

Gain valuable insights from your data to make informed decisions using our survey tool.

Explore Smart

Customer Experience Management

Our customer experience platform provides you with complete fexibility to design surveys that cater to your specific needs.

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Bespoke solutions for your business

Unlock the power of engagement with our enterprise-grade solution, which provides end-to-end experience management through granular data visualization and holistic analysis.

How can we help you ?

A customer experience management (CXM) platform is a complete system that monitors and improves the interactions and overall experience a customer has with a company throughout their journey. These platforms provide a variety of tools and features for gathering, analyzing, and acting on user feedback and behaviors. 

Sentiment analysis helps you analyze the emotions behind each word, which lets you understand deeply customer’s sentiments. This helps you make certain changes based on the customer feedback.

Customer satisfaction can be measured from the following medium: 

Customer surveys, feedback forms, social media monitoring, online rating and reviews, and website analytics. 

Customer service is all about:

Listening to customers, timely assistance, empathy, consistent communication and exceeding expectations.

Antlere offer state of the art tools that are effective for CX management; 

These includes:  

Antlere Smart, Antlere Interact and Antlere Enterprise.

Customer experience management software companies can help your business by centralizing customer data, enhancing personalization, streamlining customer feedback and boosting customer loyalty.