Contact Us : +971551448581
AntlereAntlere

WHO ARE YOUR CUSTOMERS?

Net Promoter Score (NPS) is a business methodology which looks to improve customer loyalty in your business by operationalizing customer experience
into your daily business routine. Unlike long and tedious customer feedback forms Net Promoter Score focuses on asking two questions.

“Will you recommend us to a friend?
What is the primary reason for your score?”

detractors
  • 0
  • 1
  • 2
  • 3
  • 4
  • 5
  • 6

Those who had bad experience and are not happy.

passives
  • 7
  • 8

Those who don’t care enough always ready to switch

promoters
  • 9
  • 10

Your personal army of sales managers and walking talking billboards.

HOW IT WORKS

 
basic-configuration-img

Configuring Antlere is easy and you can go live in matter of few hours by defining your product, adding the reasons list and designing the campaign.

feedback

Antlere allows you to connect with your customers using multiple channels. This lets you contact customers using Email, SMS, IVR as well as Call Center Agents.

livevoice

Know where you stand in terms of your customer’s loyalty and drive growth from what matters the most through the dashboard pulse.

analyse

Loops generation is a very powerful feature of Antlere. It helps you in taking decisions about the business areas which need improvements.

ANTLERE BROCHURE
Net Promoter, Net Promoter System

About us

Antlere is born from our expertise in customer centrality, loyalty and revenue growth experienced with many clients. Its focus lies on how phenomenal results can be achieved by listening to customers, analyzing their feedback and using the gathered insights to bring improvements to infrastructure, products, people and services,thereby creating unflinching loyalty in customers.

Contact us

sales@antlere.com
U.S. Toll Free: 800 3140045
Contact Us : +971551448581

Location

Dubai Office

Office 505, Liberty House, Dubai International Financial Center, Sheikh Zayed Road, Dubai 506626, U.A.E.


Head Office

150 Aldersgate Street, London EC1A 4AB, United Kingdom.

Net Promoter, NPS, and the NPS-related emoticons are registered trademarks, and Net Promoter Score and Net Promoter System are service marks, of Bain & Company, Inc., Satmetrix Systems, Inc. and Fred Reichheld