Antlere For Business

Enterprise-Grade Solutions for Your Business

Enabling businesses to meet ever-evolving customer expectations with our bespoke solutions. We provide comprehensive relationship management solutions, bolstered by intuitive data visualization and profound insights, paving the way for strategic decisions and exceptional delivery. 

Contact Sales

Experience Amplified

Reshaping Businesses through Insightful Interactions, Data-Driven Analysis, and Enhanced Relationships

Measuring Experiences
Analyzing Actionable Data
Engaging for Better Relationships

ANTLERE XM SUITE

Tailored Solutions for Transformative Experiences

Optimize your decision prowess and boost your revenue by leveraging our state-of-the-art technological solutions, backed with tailored insights and seamless customer interactions. 

 

Antlere Interact for Business

An Ultimate Omni-Channel Solution

A unified multi-channel solution for personalized customer experience across for seamless customer interaction.

Antlere Smart for Business

Smart Surveys for Smarter Decisions

A one-stop solution for dynamic survey creation, customizable, reporting, seamless integration across multiple touchpoints.

ANTLERE XM ENTERPRISE

CUSTOMIZED XM SOLUTIONS

Unlock insights and refine strategies across operations and customer touchpoints with our comprehensive suite of market research, field services, and custom CRM solutions to guarantee brand integrity and elevating industry benchmarks.
Mystery-Shopping

EVALUATE CX

Mystery Shopping Program

Discover the true experience your customers receive with our comprehensive In-Person, Telephonic, Online and Hybrid Mystery Shopping Program. We help businesses to get an unfiltered view into their operations to amplify customer satisfaction through: 

  • Evaluating Quick Touchpoint 
  • Measuring Customer Experience 
  • Journey Breakpoints & Benchmarking 
  • Immediate, Actionable Feedback 
  • Training Needs Identification 
  • Feedback Loop Creation 
Learn More

SCAN YOUR MERCHANTS

Antlere Merchant

Audit merchant performance through insightful feedback with advanced analytics, review moderation, and direct communication features with Antlere Merchant. We ensure operational excellence, and strategic decision making through our comprehensive evaluation which encompasses:  

  • Compliance with SOPs 
  • Customer Experience Evaluation 
  • Verification of Critical Documents 
  • Adherence to Branding Guidelines  
  • Auditing Product Display Protocols and more 
Learn More
Antlere Merchant
Customer Satisfaction Survey

KNOW YOUR COMPETITORS

Customer Satisfaction Survey

Unlock insights, nurture loyalty, and shape the future of your brand by diving deep into the heart of your customers’ experiences with our Customer Satisfaction Survey. Our solution is meticulously designed to capture genuine feedback, providing you with: 

  • Deep Customer Insight 
  • Competitor Analysis 
  • Sentiment Analysis  
  • In-Depth Reporting 
  • Feedback Loop Creation 
  • Multi-Platform & Multilingual Support 
Learn More

ANALYZE YOUR COMPETITORS

Competition Scan

Harness the power of multiple information channels to gain a precise understanding of your competitors’ actions and strategies with our ‘Competition Scan’ offering. Our meticulously crafted solution is designed for:

  • Robust Market Analysis 
  • Strategic Business Positioning 
  • Enhance Your Unique Selling Proposition (USP) 
  • Identify Lucrative Market Opportunities 
  • Customer-Centric Forecasting 
Learn More
Competition Scan
Customer Journey Mapping

MAP CLINET EXPERIENCE

Customer Journey Mapping

Get a thorough visualization of the entire customer experience with your brand. From the first interaction to the final sale and even after, we map out every touchpoint, sentiment, and decision-making moment experienced by your customers. We’ve got it all covered through: 

  • Holistic Data Visualization 
  • Deep Insight Generation  
  • Touchpoint Analysis 
  • Emotional Tracking 
  • Decision-Making Juncture Analysis 
  • Actionable Recommendations 
Learn More

ENSURE YOUR QUALITY STANDARDS

Quality Assurance Evaluation

Ensuring consistent quality is more than a goal; it’s a necessity. Our Quality Assurance Evaluation, augmented by unannounced store visits by our agents, checks uniform excellence across all branches. By partnering with us, you benefit from: 

  • Operational Quality Assessment 
  • Evaluation of SOP Adherence 
Learn More

ENSURE YOUR QUALITY STANDARDS

Power up your Influence!

91%

Higher year-over-year increase in customer retention.

3x

Enhancing insights through improved data gathering.

85%

Sales Growth leveraging customer behavior insights.

BROADER THE SPECTRUM

Intelligent API Integration

As a premium partner with Google Apigee, we excel at creating fast solutions that directly tackle our clients’ business challenges and encourage innovation. 

Through our smooth API integration, we seamlessly merge data silos, ensuring consistent and unified platforms, thus laying the foundation for data-driven decisions. 

Intelligent API Integration

DISCOVER MORE

Comprehensive CX Measurement Methodologies

Our CX Measurement Methodologies provide you with the tools to gauge and improve customer satisfaction effectively.

 

Understand your customers’ willingness to recommend your brand, a key indicator of customer loyalty and brand perception.

 

Measure the ease of interaction your customers experience, identifying pain points that need attention.

 

Track the occurrence of issues to proactively address problems and reduce negative experiences. 

 

Quantify overall customer satisfaction, giving you insights into where your strengths and areas for improvement lie.

 

Evaluate how well your team resolves issues, contributing to higher customer trust and contentment. 

 

Gain a deep understanding of how your customers perceive your brand, helping you align your strategies effectively.

 
Comprehensive CX Measurement Methodologies

Eager to deliver personalized experiences for exponential revenue growth?

Connect With Us

Get a Quote