Antlere Interact Help Center

Dashboard

Gain real-time insights into your operations with a user-friendly dashboard. Track key metrics, monitor performance, and make data-driven decisions effortlessly.

Sentiment Analysis

Understand customer emotions with AI-powered sentiment analysis. Improve customer experience by identifying trends and addressing concerns proactively. x

Ticket Management

Streamline customer support with an efficient ticketing system. Organize, prioritize, and resolve customer issues quickly with automated workflows.

Reporting

Generate detailed reports with actionable insights. Track performance, identify trends, and optimize your processes for maximum efficiency.

Activity Wallboard

Monitor team activities in real-time with a dynamic wallboard. Ensure smooth operations by tracking productivity, agent availability, and live updates.

Bot Builder

Create intelligent chatbots with ease. Automate responses, provide instant support, and enhance customer interactions without coding expertise.

CX Measurement

Measure customer experience with advanced analytics. Gather feedback, track satisfaction scores, and refine strategies to boost customer loyalty.

Channel Configuration

configure and integrate all your communication channels. Streamline interactions and ensure consistency across different touchpoints for better customer engagement.

User Management

Control user access and roles with a secure management system. Assign permissions, track activity, and ensure compliance effortlessly.

Preferences

Customize your platform settings to align with your business needs. Configure roles and set preferences for various agents.

Ring

Enable seamless communication with integrated voice solutions. Manage inbound and outbound calls with clarity and reliability.