Customer Success begins with Active Listening
Make most of the power of social media by listening to what your customers have to say. Get the tools to track, monitor and notify what and where customer conversations are happening.
Take a Spin on the Traditional CRM Platforms
At the heart of a successful CRM program lies your ability to capture conversations seamlessly. Antlere turns your business dreams into reality - equipped to track customer interactions, create dynamic customer profiles and deliver optimized services across multiple platforms.
Smart Social Listening
Manage complete customer feedback in one place and let your customers share their queries, complaints and concerns. Get customer reports customized according to your needs.
Smart Ticket Management
Save time by managing and routing customer tickets from different channels to the right agent. Place customers at the center of everything you to to ensure seamless interactions.
Gear Yourself up with the Tools for Success
Communicate with your customers using the channel of their choice - whether by telephone, social media, website or email. Execute unprecedented experiences better than anyone in the industry and achieve breakthrough results.
Customized to your needs
Get customization according to your needs. Add or remove channels and start engaging with your customers.
Share tickets across departments, add notes for other team members and find the best solutions to customer queries together.
Keep Everything in Check
Keep a complete track of your customer’s interactions and their history hence fully understanding their experiences with your company.
X Data With O Data
With integrations between our systems and your customer data, Antlere Social CRM makes for interactions that help manage and deliver seamless experiences.