Blog & Insights

Employee Satisfaction Survey: Your Key to Workplace Happiness  In today’s fast-paced corporate world, companies can now see how satisfied employees...

Why You Need a Zendesk Alternative for Your Customer Support    If you’ve been on a hunt for a customer...

What Kind of Data Can an Institution Gather from Sentiment Analysis to Improve Customer Experience? Imagine being able to tell...

Top 10 Black Friday Software Deals 2024  As we gear up for one of the biggest shopping events of the...

Customer Experience Transformation: Strategies for Success in a Digital World  The new era of digital is challenging companies to upgrade...

Unlocking the Power of CX Solutions: What Every Business Needs to Know  Today‘s customer no longer just wants a transaction;...

Revolutionizing Customer Services with Omni Interactions: The Future is Now!  Customer services have been developed more over the years to...

How can sentiment analysis be used to improve customer experience? We are living in a hyper-connected world. With an exponential...

Customer Interaction Management: Your Key for Lasting Customer Relationships What makes a customer a brand loyalist and, eventually, turn into...