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What is customer service and the seven essentials to excellent customer services.

Do marketers lack CX skills in a world ruled by CX?

Antlere May 29, 2018

Most executives realize that customer experience (CX) is where you can truly make a difference through data analytics and

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What is customer service and the seven essentials to excellent customer services.

What is customer service and the seven essentials

Antlere May 24, 2018

If you're a business owner or entrepreneur you know how frustrating it can be when clients are not happy with your product or service

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What is a survey and how to create one in 10 easy steps

7 Tips to craft a Good Survey Question

Antlere May 18, 2018

When we're conducting a survey, we would like to make sure we're asking questions that will click accurate and useful information but

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What is a survey and how to create one in 10 easy steps

Customer Experience Management (CEM) – Bringing back the ‘R’ in CRM

Antlere May 5, 2018

Customer is increasingly becoming the focal point of business transactions. Customers are indeed more than statistics. They are

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What is a survey and how to create one in 10 easy steps

Dominos vs. Pizza Hut:
Who will win?

Antlere April 14, 2018

Dominos has finally toppled Pizza hut to become the pizza King. The brands made a big comeback. The Domino’s philosophy has always

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What is a survey and how to create one in 10 easy steps

What is a survey and how to create one in 10 easy steps

Antlere May 10, 2018

Lately all you read about is how it’s necessary to have an understanding of how your marketing affects your data and vice versa. Everything we do

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4 Reasons for you not knowing what customers might be feeling

4 Reasons for you not knowing what customers might be feeling

Antlere 4 April, 2018

FinancesOnline, a popular review platform for software and B2B services, recently published a detailed review of Antlere in

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The Good the Bad

The Good the Bad and the AI


Antlere March 22,2018

When people hear about Artificial Intelligence, they instantly imagine of Terminator’s Skynet or Agent Smith from

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Antlere Wins Awards From Finances online

Antlere Wins Awards From FinancesOnline

Antlere 1 March, 2018

FinancesOnline, a popular review platform for software and B2B services, recently published a detailed review of Antlere in

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Customer Experience

Customer Experience: The next competitive battleground

Antlere Nov 6, 2017

After the Industrial Revolution, the challenge was to perfect functionality. Choices were restricted. Henry Ford fittingly laid

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Net Promoter Score

Net Promoter Score: Letting the Little Guys Grow

Antlere Nov 2,2017

How can an organization accurately track the number of loyal customers? There are a number of surveys designed to reveal

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