Trial
(Per Agent / Month)
|
Individual Best Value
(Per Agent / Month)
|
Team
(Per Agent / Month)
|
Enterprise
Talk to our sales team
|
Trial
| Trial | Free 14 days/ month |
| Features | |
| Questions Per Survey | 15 |
| Responses Per User Per Year |
 |
| Questions Per Survey | 15 |
| Advanced Analytics | |
| Sentiment Analysis |
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| Text Analysis |
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| Customization | |
| Multilingual Surveys |
 |
| Custom Logo, Color & Survey URL |
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| Full Customization |
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| Custom Variables |
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| Custom Email |
|
| Survey Logic & Routing | |
| Logic Branching |
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| Advanced Logic Branching |
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| Access To Question Bank |
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| Intelligent Question Routing |
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| Administration | |
| Admin Dashboard |
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| Account Control & Migration |
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| Advanced User Management |
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| Branding | |
| White Label Surveys |
|
| Communication Tools | |
| 24/7 Email Support |
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| Chat Support |
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| Distribution | |
| URL Publish |
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| Other | |
| QR Survey Link |
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| Response Quality |
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| Reporting & Exports | |
| Print Responses |
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| Advance Data Export (SPSS) |
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| Unified Result Display |
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| Multiple Export Formats (CSV, PDF, PPT, XLS) |
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| Support | |
| Dedicated Customer Success (Account) Management |
|
Individual
| Individual | $17 1 User/ month |
| Features | |
| Questions Per Survey | UNLIMITED |
| Responses Per User Per Year | 25,000 MB |
| Questions Per Survey | UNLIMITED |
| Advanced Analytics | |
| Sentiment Analysis |
|
| Text Analysis |
|
| Customization | |
| Multilingual Surveys |
|
| Custom Logo, Color & Survey URL |
|
| Full Customization |
|
| Custom Variables |
|
| Custom Email |
|
| Survey Logic & Routing | |
| Logic Branching | Simple |
| Advanced Logic Branching |
|
| Access To Question Bank | Yes/Limited |
| Intelligent Question Routing | Simple |
| Administration | |
| Admin Dashboard |
|
| Account Control & Migration |
|
| Advanced User Management |
|
| Branding | |
| White Label Surveys |
|
| Communication Tools | |
| 24/7 Email Support |
|
| Chat Support |
|
| Distribution | |
| URL Publish |
|
| Other | |
| QR Survey Link |
|
| Response Quality |
|
| Reporting & Exports | |
| Print Responses |
|
| Advance Data Export (SPSS) |
|
| Unified Result Display |
|
| Multiple Export Formats (CSV, PDF, PPT, XLS) |
|
| Support | |
| Dedicated Customer Success (Account) Management |
|
Team
| Team | $49 3 User/ month |
| Features | |
| Questions Per Survey | UNLIMITED |
| Responses Per User Per Year | 50,000 MB |
| Questions Per Survey | UNLIMITED |
| Advanced Analytics | |
| Sentiment Analysis |
|
| Text Analysis |
|
| Customization | |
| Multilingual Surveys |
|
| Custom Logo, Color & Survey URL |
|
| Full Customization |
|
| Custom Variables |
|
| Custom Email |
|
| (5 page) | |
| Survey Logic & Routing | |
| Logic Branching | Advanced |
| Advanced Logic Branching |
|
| Access To Question Bank | Yes/Unlimited |
| Intelligent Question Routing | Advanced |
| Administration | |
| Admin Dashboard |
|
| Account Control & Migration |
|
| Advanced User Management |
|
| Branding | |
| White Label Surveys |
|
| Communication Tools | |
| 24/7 Email Support |
|
| Chat Support | Yes/Priority |
| Distribution | |
| URL Publish | Yes/Multi-Channel |
| Other | |
| QR Survey Link |
|
| Response Quality |
|
| Reporting & Exports | |
| Print Responses |
|
| Advance Data Export (SPSS) |
|
| Unified Result Display |
|
| Multiple Export Formats (CSV, PDF, PPT, XLS) |
|
| Support | |
| Dedicated Customer Success (Account) Management |
|
Enterprise
| Enterprise | Custom / month |
| Features | |
| Questions Per Survey | UNLIMITED |
| Responses Per User Per Year |
|
| Questions Per Survey |
|
| Advanced Analytics | |
| Sentiment Analysis |
|
| Text Analysis |
|
| Customization | |
| Multilingual Surveys |
|
| Custom Logo, Color & Survey URL |
|
| Full Customization |
|
| Custom Variables |
|
| Custom Email |
|
| Survey Logic & Routing | |
| Logic Branching |
|
| Advanced Logic Branching |
|
| Access To Question Bank |
|
| Intelligent Question Routing |
|
| Administration | |
| Admin Dashboard |
|
| Account Control & Migration |
|
| Advanced User Management |
|
| Branding | |
| White Label Surveys |
|
| Communication Tools | |
| 24/7 Email Support |
|
| Chat Support |
|
| Distribution | |
| URL Publish |
|
| Other | |
| QR Survey Link |
|
| Response Quality |
|
| Reporting & Exports | |
| Print Responses |
|
| Advance Data Export (SPSS) |
|
| Unified Result Display |
|
| Multiple Export Formats (CSV, PDF, PPT, XLS) |
|
| Support | |
| Dedicated Customer Success (Account) Management |
|
Frequently asked questions
Find answers to the most frequently asked questions
Q: What is Sentiment Analysis?
Sentiment analysis is used to analyze responses and determine the emotions or opinions expressed by participants. It categorizes feedback as positive, negative, or neutral, providing valuable insights into customer satisfaction and overall sentiment towards a product or service.
Q: What is Antlere Smart Bot?
Smart Bot is the main part of the Antlere smart survey software. It helps the user to create questionnaires and craft surveys, with the help of AI.
Q: How to create a customer satisfaction survey online?
To create a customer satisfaction survey online, you need to follow the following steps:
- Define your objectives
- Choose the right tool
- Design the survey
- Customize the survey
- Distribute the survey
- Analyze responses
Q: What are types of survey questions Smart offers?
Antlere Smart Survey Software offers variety of survey questions that includes;
Text, Checkbox, Multiple Choice, Dropdown, Slider, Rating, NPI, CSAT and Matrix.
Q: Is Antlere Smart secure?
Yes, Antlere Smart prioritizes security to ensure that your data is protected. We implement robust encryption, and strict access controls to safeguard your information.
Q: Can Smart help to build CSAT surveys?
Yes, with Antlere Smart Survey Software you can craft customer satisfaction survey online, after adding the desired questions, you may distribute the survey via multiple channels and collect the feedback, all at one platform, also making sure the customer experience remain intact.