Antlere, Author at Antlere

Antlere

November 15, 2018

What is Customer Experience Journey Mapping?

The new buzz word of the business world is ‘Customer Experience’. It deals with everything a customer goes through with your brand starting from the first time they came to know about it, to the last day they leave your brand. It even goes beyond that to cater for all the remarks or memories a customer might share with others.
November 15, 2018

What Are The Pros And Cons Of NPS®?

November 13, 2018

What Are The Promoters In Terms Of (NPS) Net Promoter Score®?

November 13, 2018

What Are The Benefits Of (CEM) Customer Experience Management Systems?

November 13, 2018

Tips For Calculating (NPS) Net Promoter Score®?

November 13, 2018

What Are Detractors In Terms Of NPS®?

November 13, 2018

How To Measure Company Performance On Customer Centricity?

November 13, 2018

How Can You Deal With Passive Customers With The Help Of NPS®?

November 13, 2018

How can you deal with Detracting Customers with the help of NPS®?