antlere, Author at Antlere

antlere

September 28, 2018

Net Promoter Score: Letting the Little Guys Grow

Net Promoter Score: Letting the Little Guys Grow How can an organization accurately track the number of loyal customers? There are a number of surveys designed to reveal such information […]
September 28, 2018

Customer Experience: The Next Competitive Battleground

Customer Experience: The Next Competitive Battleground After the Industrial Revolution, the challenge was to perfect functionality. Choices were restricted. Henry Ford fittingly laid this out by saying that clients could […]
September 28, 2018

Antlere Wins Awards From Financesonline

FinancesOnline, a popular review platform for software and B2B services, recently published a detailed review of Antlere in which they praised our system as one that genuinely meets users expectations. […]
September 28, 2018

The Good the Bad and the AI

When people hear about Artificial Intelligence, they instantly imagine of Terminator’s Skynet or Agent Smith from The Matrix. Then there are some such as Robin Williams Playing as Andrew in […]
September 28, 2018

4 Reasons Why You May Not Know What Your Customers Might Be Feeling

4 Reasons Why You May Not Know What Your Customers Might Be Feeling It might seem odd but sometimes or some organizations fail to recognize what their customers might be […]
September 28, 2018

What is a survey and how to create one in 10 easy steps

Lately all you read about is how it’s necessary to have an understanding of how your marketing affects your data and vice versa. Everything we do is focused on analysis […]
September 28, 2018

Dominos vs. Pizza Hut: Who will win?

Dominos has finally toppled Pizza hut to become the pizza King. The brands made a big comeback. The Domino’s philosophy has always been about convenience for their customers. It was […]
September 28, 2018

Customer Experience Management (CEM)

Customer is increasingly becoming the focal point of business transactions. Customers are indeed more than statistics. They are people, with hearts and minds and behaviors, feelings and thought processes that […]
September 27, 2018

7 Tips to craft a Good Survey Question

When we’re conducting a survey, we would like to make sure we’re asking questions that will click accurate and useful information but it isn’t always obvious what makes a survey […]