Antlere, Author at Antlere

Antlere

February 15, 2019

A Happy Customer is a Loyal Customer

November 15, 2018

What is Customer Experience Journey Mapping?

The new buzz word of the business world is ‘Customer Experience’. It deals with everything a customer goes through with your brand starting from the first time they came to know about it, to the last day they leave your brand. It even goes beyond that to cater for all the remarks or memories a customer might share with others.
November 13, 2018

Tips For Calculating (NPS) Net Promoter Score®?

November 1, 2018
NPS Retail

NPS in Retail Industry

October 31, 2018
what is cem

What is (CEM) Customer Experience Management?

October 10, 2018

“How can your Healthcare Organization avoid Penalties this year?”​

“How can your Healthcare Organization avoid Penalties this year?”​ 2,573 hospitals across United States will face re-admission penalties this year. The penalties will apply to Medicare Payments that CMS makes […]
September 28, 2018

Net Promoter Score: Letting the Little Guys Grow

Net Promoter Score: Letting the Little Guys Grow How can an organization accurately track the number of loyal customers? There are a number of surveys designed to reveal such information […]
September 28, 2018

Customer Experience: The Next Competitive Battleground

Customer Experience: The Next Competitive Battleground After the Industrial Revolution, the challenge was to perfect functionality. Choices were restricted. Henry Ford fittingly laid this out by saying that clients could […]
September 28, 2018

Antlere Wins Awards From Financesonline

FinancesOnline, a popular review platform for software and B2B services, recently published a detailed review of Antlere in which they praised our system as one that genuinely meets users expectations. […]