Revolutionize Customer Experience with Smart Survey Kiosk
Antlere Smart Survey Kiosk offers an interactive and visually pleasing display for your customers that makes their in-store experience more memorable, and leaves you with high customer satisfaction.
Transforming the customer experience with kiosk surveys
Kiosks are digital stands that have touchscreen tablet placed on top. Owing to their portable size they can be placed in various strategic locations where customers can input their feedback regarding their experience.
Enhance Your Capability
Launching a kiosk that truly enhances the customer experience requires finding the partner who has a capability of understanding all aspects of its deployment.Learn More
Add the Wow Factor
Antlere brings you optimal solutions with its Smart Survey Kiosks that will change the way you create positive experiences for customers, from the moment they walk through the door to the point of purchase.Learn More
What should you look for in a Smart Survey Kiosk?
Kiosks are an appealing way to collect feedback from your customers but today’s technologically savvy customers enjoy self-service feedback with more choices and options. This poses a great opportunity for you to deliver a truly personalized and an immersive customer experience.
Capture intuitive and qualitative data, expressed in your customers’ own words. Make it quick and easy to customers to give feedback.
Record non-verbal expressions such as hand gestures, authentic expressions, and tone of voice for genuine feedback.
Create questionnaire according to your needs, and make the surveys smarter by various question types to add variety.
Discover Multi-fold Benefits
Kiosks have a lot more to offer than you might imagine. They can engage customers at the point-of-sale and make the buying experience even more fulfilling and memorable.
Kiosks are easy to install, and require little to no maintenance during this process. They can be placed easily at any place to provide real-time feedback.Learn More
Since Smart Survey Kiosks run on an android based app and due to its internet connectivity; the responses are sent to our severs directly; ready for analysis.Learn More
Unlike other survey methods, kiosks get customer feedback at the point of transaction which increases the accuracy and quality of the feedback obtained.Learn More
Higher Response Rates
Smart Survey Kiosks have higher response rates due to its strategic positioning. Placing them right at ‘bottleneck’ areas inclines customers to give genuine feedback.Learn More
How Antlere Interact comes in the picture?
Build and deliver an omni channel foundation for a flawless customer experience with Interact. It connects all communication channels including Smart Survey Kiosk, pulling customer feedback directly from the system and providing you the opportunity resolve issues promptly and seamlessly.
Once our Kiosk captures customer feedback, it is sent to Interact directly. Interact showcases all information, regarding customer feedback, in one place, with drilled down reports that are highly customizable according to your needs..Learn More
Integration between the two is extremely useful when it comes to responding to negative feedback. Interact instantly routes the customer complaint to the right agent to resolve issues, making sure that customers are always kept at the center of every effort.Learn More