Net Promoter Score (NPS) Software
NPS software has the common feature of asking “the NPS question” but other than that all have their unique features. The detailed evaluation of all the software’s should be done to understand their features and their practicality with respect to your needs.
Net Promoter Score is the measure of Customer Experience. It requires asking customers how likely they are to recommend your brand to others and gathers the answer on a scale of 0-10. NPS software automates the process and provides insights to better understand all this.
Following are some of the Key Highlights of our NPS Software:
TEXT SURVEYS WITH LOGICS
Create Text-based surveys using various question types including MCQs, Open Text, Rating Scales etc. Also, use our Skipping and Piping logics to make your surveys smarter.
Gain better response rates by deploying Kiosks to measure customer experience during their visits to your business.
Leave conventional measuring tools behind by giving your customers the option to send you voice recorded surveys.
Why stick to just text when the world is moving towards video content? Allow your customers to record their feedback using video, through Antlere.
WEB/APP BASED SURVEYS
Integrate CX Measuring into your existing websites or apps to reach your customers on the go.
SOCIAL MEDIA MEASURING
Listen to the 3 billion people using social media to express themselves and find insights for your business.