Interact is the answer to all your
79% of consumers who shared complaints about poor customer experience online had their complaints ignored. Large organizations often find it a hassle to keep a complete track of every customer interaction. When thousands of enquiries, complaints & requests are coming in every minute, companies can find themselves at the mercy of multiple systems to maintain customer queries, which is a risky job itself. Interact is a powerful platform that integrates digital channels and brings everything together under one roof. It is a complete customer contact solution powered by Artificial Intelligence!
Get started with Interact and let it
do the work for you.
Equip your support teams to manage all Social and Email Interactions together in one beautiful system.
Bring technology to a Conventional Channel. Empower your team to listen and act on a state-of-the-art Telephony based system. Take Interactions further with SMS Ticket Responses.
Fast Interaction, in Real Time. Engage with customer on Live Chat platforms.
Introducing Alfred, your A.I powered Advisor. Empower your agents to rise with Response Recommendations and your customers to self-help through a support portal.