NPS in Marketing Industry - Antlere

NPS in Marketing Industry


The Best Customer Experience Management Platform For Your Marketing Company

Measure Customer Experience | Gain Actionable Insights | Engage with Customers

Do you require a unique customer survey system? Contact our sales team


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How Antlere benefits Your Marketing Company

Antlere provides a variety of benefits to your Marketing Company that will help you grow bigger and better
Increased Loyalty and Retention

Exceptional Customers experience builds a foundation of loyalty and improves retention

More Acquisitions

Your satisfied Customers will work as promoters of your brand

Better Engagement

Real-time interactions create an atmosphere where your Customers share their needs with companies

Increased Conversions

An existing satisfied Customers is more likely to buy than a new prospect.

Reduced Service Cost

Less guesswork about what Customers want, can add up to potential savings in costs.

Improved Crisis Management

Take full control over any Customers related issue.

Reach Out to your customers

We measure the experience of your Customers using different methodologies and by reaching out to them through multiple channels

TEXT SURVEYS WITH LOGICS

Create Text based surveys using various question types including MCQs, Open Text, Rating Scales and many more. Also, use our Skipping and Piping logics to make your surveys smarter.


KIOSK DEPLOYMENTS

Gain better response rates by deploying Kiosks to measure Customers experience during their visits to your Marketing Company.


VOICE SURVEYS

Leave conventional measuring tools behind by giving your Customers the option to send you audio surveys.


VIDEO SURVEYS

Why stick to just text when the world is moving towards video content? Allow your Customers to record their feedback using video through Antlere.


WEB/APP BASED SURVEYS

Integrate CX Measuring into your existing websites or Apps to reach your Customers on the go.


SOCIAL MEDIA MEASURING

Listen to the 3 billion people using social media to express themselves and find insights for your Marketing Company.

Learn More about your customers

Antlere provides your Marketing Company with Actionable Segmented Insights for you to gain a better understanding about your product
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EXPERIENCE INSIGHTS

Get insights to manage the experience of your Customers
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SEGMENTED ANALYSIS

Granular analysis in terms of geography, product, service and affinity
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COMPANY HEALTH

Know about your future growth and sustainability
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Employee Performance

Use Antlere to oversee your employees’ performance before, during and after the holiday season.
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MARKET POSITION

Learn about where you stand in the industry

Take Action for your Marketing company

Our Platform lets you engage with your Customers hence building loyalty and repeat purchases of your Marketing Company

Closing Loops

Addressing to negative feedback allows for faster growth of your Marketing Company


Convenient Conversations

Easily talk to your Customers to foster better relationships and build loyalty.


Enhanced Satisfaction

Convert damaging detractors to devoted promoters hence increasing repeat purchases and Customers referrals.

Our Clients

INSIGHTS

November 15, 2018

What is Customer Experience Journey Mapping?

The new buzz word of the business world is ‘Customer Experience’. It deals with everything a customer goes through with your brand starting from the first time they came to know about it, to the last day they leave your brand. It even goes beyond that to cater for all the remarks or memories a customer might share with others.
November 15, 2018

What Are The Pros And Cons Of NPS®?

November 13, 2018

What Are The Promoters In Terms Of (NPS) Net Promoter Score®?