Experiences that enhance every patient interaction
53% of Patients expect great service from their healthcare providers. Antlere designs healthcare experiences that attract and retain your patients and help you deliver the utmost value to your patients.
Your patients’ satisfaction is our utmost priority
If you satisfy one patient, it can reach at least four more patients through a positive word of mouth recommendation. We make sure you stick with these statistics and deliver experiences that exceed their expecatations.
Provide a seamless experience to your patients during their stay. Measure, Analyze, and Engage with your patients to enhance patient satisfaction, and build unwavering loyalty.Learn More
The healthcare industry is where you cannot afford to have a low NPS. We inject the NPS DNA across your healthcare facility, so that you can deliver personalized experiences to every patient you come across.Learn More
Understand Patient Sentiments
Your patients’ emotions tell you where you need to improve their experiences. We give you the insights to their emotions and feelings that you can utilize to deliver more memorable experiences, every time.Learn More
Foster Patient Trust
Set examples for others on how to deliver exceptional experiences to your patients. This is only possible when you listen to the needs of your patients wholeheartedly and give them exactly what they want in a seamless manner.Learn More
Track Patient Data
Every interaction you make with your patients bring you their crucial data; what they like, what they don’t like, and what they want. Your utilization of this PX data is your road to achieving phenomenal success in healthcare.Learn More
Use Valuable Insights
Run customized simulations to devise the right strategies. Improve patient care and ultimately accelerate your positive image and transform your facility into one of the best ones in the industry.Learn More
Communicate with your patients, whenever, wherever
Be where your patients are; listen to them through multiple channels with Interact. Whether its telephone, email, live chat, or any other social media platform; let them share their experience for an opportunity to resolve issues and improve patient satisfaction.
Interact is our fully personalized and customized social CRM platform that enables you to have multiple channels directed towards patients’ feedback.
Listen to every patient at scale with our CRM platform that has a wide range of digital communication channels to get insights at any point of purchase.
Categorize patient affinities to their individual keywords. Highlight trending topics such as ‘wait time’ to resolve customer issues promptly.
Take care of the people, who take care of your patients
Giving value to the wellbeing of you emplyees can also add tremendous value to your services. Antlere helps you analyze employees’ satisfaction and involvement levels with your healthcare facility. With the actionable you gather, you can enhance your employee engagement to new levels.
Measure Employee Engagement
Your employees are talking 24/7, 365 days a year. Listen to their needs, improve their engagement and involvement, so they can take better care of your patients.
Measure Employees Feedback
Measure, Analyze, and Engage with employees to improve their overall satisfaction levels and provide them the best and most engaging environment possible.
Establish Employee Accountability
Evaluate your employees’ inputs and help them become accountable for their respective domains. Maintain a healthy work culture and drive towards organizational success.
Improve Open Conversations
Streamline your internal communications through multiple channels across your facility to enhance the problem-solving system.