The Best Customer Experience Management Platform For Your Retail Company
Measure Customer Experience | Gain Actionable Insights | Engage with Customers
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How Antlere benefits Your Retail Company
Increased Loyalty and Retention
Exceptional Customers experience builds a foundation of loyalty and improves retention
Your satisfied Customers will work as promoters of your brand
Real-time interactions create an atmosphere where your Customers share their needs with companies
An existing satisfied Customers is more likely to buy than a new prospect.
Reduced Service Cost
Less guesswork about what Customers want, can add up to potential savings in costs.
Improved Crisis Management
Take full control over any Customers related issue.
Reach Out to your customers
TEXT SURVEYS WITH LOGICS
Create Text based surveys using various question types including MCQs, Open Text, Rating Scales and many more. Also, use our Skipping and Piping logics to make your surveys smarter.
Gain better response rates by deploying Kiosks to measure Customers experience during their visits to your Retail Company.
Leave conventional measuring tools behind by giving your Customers the option to send you audio surveys.
Why stick to just text when the world is moving towards video content? Allow your Customers to record their feedback using video through Antlere.
WEB/APP BASED SURVEYS
Integrate CX Measuring into your existing websites or Apps to reach your Customers on the go.
SOCIAL MEDIA MEASURING
Listen to the 3 billion people using social media to express themselves and find insights for your Retail Company.
Learn More about your customers
Take Action for your retail company
Addressing to negative feedback allows for faster growth of your Retail Company
Easily talk to your Customers to foster better relationships and build loyalty.
Convert damaging detractors to devoted promoters hence increasing repeat purchases and Customers referrals.