ERP Ready – Integrate Antlere with your ERP System

cx

Discover the transformative value of synchronised data with Antlere's ERP Ready

Combine Antlere’s sophisticated platform with your ERP system to accelerate your CX, that gives you deep business insight and unparalleled data to help stay you stay ahead of your competition.

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Get 1 -step plug and play deployment

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Third-party Connectivity

Antlere integrates with a number of third-party solutions such as Salesforce, Amazon, and other systems allowing organizational departments to optimize critical business functions such as financial, sales and more.

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Sophisticated Integration

Antlere provides you with integration tools that automate data exchange and maximize the reach of your SAP software. Our systems support real-time data integration for an easier two-way data transfer between any system.

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Advanced Data Pull

Pulling operational data right from the system allows you to roll out customized surveys to customers within days. Understand and categorize various data types to capture customer data & understand their sentiment for accelerated CX.

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Simple Data Importing

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Fetch Data

ERP integration lets you add rules to fetch people or the right data from SAP and creates a single point of information access that helps in minimizing time spent on searching for data.

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Organize Data

Make data collation process easier in order to eliminate redundancies associated with each system or application. Gather and store information in real time to increase efficiency.

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Survey Creation

Antlere pulls customer data from a variety of data sources to give you deep insight and value. Deploy customized multi-dimensional surveys with various question types to suit your company specific needs including NPS, CSAT and many more.

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Multiple Channel Integration

ERP integration with our other systems such as Smart Survey Kiosk and Interact give you insights into peripheral areas of your organisation for a complete picture. It gives full value & visibility and increases your capacity to provide stellar experiences.

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Simple Feedback Analysis

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Keyword Extraction

Identify key-phrases and affinities from customer feedback and grouping them together to understand customer perception at a deeper level.

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Granular Analytics

Obtain detailed demographical breakdowns of departments, regions or teams. Make comparisons easier by highlighting which areas needs the most immediate attention.

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Root Cause Analysis

Get the ability to uncover and understand customers' pain points through advance analytics. Know what areas you lack in to take corrective measures instantly.

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Simple Engagement

Conversation
Messenger

Uncover customer sentiments in the most natural of ways with Antlere conversations that gets you the feedback you need to drive actions that matter.

Closed Feedback
Loop

Allow you agents to respond to customer queries instantaneously with closed feedback loop and exceed customer expectations.

Voice of
Customers

Understanding what matters most to customers helps in taking the rights actions that drive customer loyalty and enhance satisfaction.

Customized
Reports

Get access to customized reports that show you the information that is most relevant to you. Give or remove user rights for data confidentiality.

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