Discover the transformative value of synchronised data with Antlere's ERP Ready
Combine Antlere’s sophisticated platform with your ERP system to accelerate your CX, that gives you deep business insight and unparalleled data to help stay you stay ahead of your competition.
Get 1 -step plug and play deployment
Antlere is an easy-to-use, easy-to-configure platform that integrates with ERP systems with ease. Connect Antlere and your softwares, and use CXM and ERP to increase efficiency across the customer experience.
Antlere integrates with a number of third-party solutions such as Salesforce, Amazon, and other systems allowing organizational departments to optimize critical business functions such as financial, sales and more.
Antlere provides you with integration tools that automate data exchange and maximize the reach of your SAP software. Our systems support real-time data integration for an easier two-way data transfer between any system.
Advanced Data Pull
Pulling operational data right from the system allows you to roll out customized surveys to customers within days. Understand and categorize various data types to capture customer data & understand their sentiment for accelerated CX.
Simple Data Importing
The right data management environment starts when our systems tap into ERP mechanisms, giving you quick access to SAP technology. It lets you dive into customer data by fetching operational data right from the system and then organising it; ready to be taken to the next step.
ERP integration lets you add rules to fetch people or the right data from SAP and creates a single point of information access that helps in minimizing time spent on searching for data.Learn More
Make data collation process easier in order to eliminate redundancies associated with each system or application. Gather and store information in real time to increase efficiency.Learn More
Simple Survey Creation
An integrated data warehouse takes you to the next step by allowing you to send customized surveys to customers. It transforms unstructured data into a trusted resource for business insight that would enhance your CX capabilities by understanding customer sentiment.
Antlere pulls customer data from a variety of data sources to give you deep insight and value. Deploy customized multi-dimensional surveys with various question types to suit your company specific needs including NPS, CSAT and many more.Learn More
Multiple Channel Integration
ERP integration with our other systems such as Smart Survey Kiosk and Interact give you insights into peripheral areas of your organisation for a complete picture. It gives full value & visibility and increases your capacity to provide stellar experiences.Learn More
Simple Feedback Analysis
We allow our business partners to connect data rather than just collect it by enabling high-quality analytics for actionable insights. Get the most accurate analytics that make issues transparent—and future steps clear.
Identify key-phrases and affinities from customer feedback and grouping them together to understand customer perception at a deeper level.Learn More
Obtain detailed demographical breakdowns of departments, regions or teams. Make comparisons easier by highlighting which areas needs the most immediate attention.Learn More
Root Cause Analysis
Get the ability to uncover and understand customers' pain points through advance analytics. Know what areas you lack in to take corrective measures instantly.Learn More
The powerful combination between your system with Antlere ERP Ready makes for a memorable end-to-end customer experience. With meaningful insights we help you monitor and optimize every customer experience across every channel that delight them throughout their journey.
Uncover customer sentiments in the most natural of ways with Antlere conversations that gets you the feedback you need to drive actions that matter.
Allow you agents to respond to customer queries instantaneously with closed feedback loop and exceed customer expectations.
Understanding what matters most to customers helps in taking the rights actions that drive customer loyalty and enhance satisfaction.
Get access to customized reports that show you the information that is most relevant to you. Give or remove user rights for data confidentiality.