Transform the Banking Experience for Sustained Client Loyalty
A low NPS score of only 35% shows how a large number of customers do not trust banks. Antlere brings you sophisticated CXM tools, that let you change the banking landscape for lifelong customer loyalty.
Forge Stronger Client Relationships with a Powerful Banking Experience
41% consumers would change their bank if a different one offered a better experience. Planning and providing exceptional experiences to your customers is how you play the game, and Antlere lets you stay prepared at all your points of customer contact, from start to finish.
Exceed Customer Expectations
Deliver experiences beyond your customers’ expectations. Measure, Analyze, and Engage with your customers to foster life long loyalty and a memorable relationship like no other.Learn More
Listen, Learn, Deliever
You can only deliver exceptional experiences to your customers when you know what they are talking about. Listen to client preferences, anticipate their needs, and provide them what they want.Learn More
Foster Brand Loyalty
We know the damage a low NPS can create. We make sure that NPS becomes an integral part of your organizational DNA, so that you can deliver personalized experiences to every customer.Learn More
Gather Client Insights
Go to the heights and lengths, where no other Bank has gone before. Let your CX data become the treasure to achieve phenomenal success in the customer experience manangement.Learn More
Understand Client Preferences
Your customers’ emotions tell you where you need to improve their experiences. We give you the insights to their emotions and feelings that you can utilize to deliver more memorable experiences.Learn More
Get real-time insights
Antlere Simulation Modules can run customized simulations to devise the right strategies regarding what changes will keep your customers overjoyed and accelerate your business growth.Learn More
Establish open Communication with your Customers at Scale
Antlere brings you a world-class omnichannel system that gets rich, detailed, and actionable customer insight for seamless customer experience. Whether its telephone, email, live chat, or any other social media platform; listen to your customers without interruption and boost satisfaction levels everytime.
Interact is our fully personalized and customized social CRM platform that enables you to have multiple channels directed towards customers’ feedback.
Listen to customers with our CRM platform that has a wide range of digital communication channels to get customer insights at any point of purchase.
Categorize customer affinities to their individual keywords. Highlight trending topics such as online banking to resolve customer issues promptly.
Empower your Employees to Propel Business Growth
Without satisfying your employees, you might as well forget about satisfying your customers. Antlere helps you analyze employees’ satisfaction and involvement level with the help of real employee insights so they provide excellence sevices in a complex environment to retain customers.
Measure Engagement Levels
Your employees are talking 24/7, 365 days a year. Listen to their needs, improve their engagement and involvement, so that they are able to cater to your customers better.Learn More
Gather Employee Feedback
Measure, Analyze, and Engage with your teams to improve their overall satisfaction levels and provide them the best work environment possible.Learn More
Establish Employee Accountability
Evaluate your employees’ inputs and help them become accountable for their respective domains. Maintain a healthy work culture and drive towards organizational success.Learn More
Encourage Open Conversations
Streamline your internal communications through multiple channels across your organization to enhance the problem-solving system.Learn More