Understand Customer Needs


Indispensable insights drive
invaluable change

Start experiencing unequivocal transformation with modules that turn unstructured data into actionable insights.


Pivoting Towards a Customer Centric Approach

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Start with the Basics

A wealth of customer feedback can be understood, analyzed and automatically leveraged by Antlere Affinities. Pick the most relevant text from customer feedback, group it together and start diagnosing issues by analyzing the root cause of every problem.


Deepen the Analysis

The promise of a successful CX transformation compels organizations to pay a closer look at customer insights. Granular Analytics give demographical breakdowns of your survey takers to help prioritize and drive the right actions based on customer groups.


Bring Order to Chaos

Producing actionable insights has become one of the biggest challenges that organizations face today. Capture rich insights about your customer experiences by driving an organization-wide change with Antlere.

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Insights by Antlere

June 19, 2019

7 “BIGGEST” Reasons Why CXM Matters

May 15, 2019

Living Beyond a Score: Net Promoter Spirit

February 15, 2019

A Happy Customer is a Loyal Customer

Uncover insights that matter

Customers do business with companies they know, like and trust.

Are you one on them?